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Sales Partner Service Partner
sigenergy service partner

Why Partner with Us

Sigenergy is a forward-thinking solar system manufacturer with a passion for innovation. By integrating the latest power electronics, digital, and AI technologies, we’re pioneering the next-generation solar and energy storage solutions that will shape how we store, transfer, and consume clean energy now and in the future.

As one of the leading energy storage system providers, we’re fast expanding globally, and we welcome partners to join us on this exciting journey to empower customers worldwide to achieve energy resilience and sustainability. Together, we can make a difference and lead a smarter and greener life.

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What benefits
do we offer

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More Credibility
As an official service partner, you may get more access to financial support, as well as helping your customers qualify for government rebates.
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Training & Certification
We offer continuous technical training to prepare you and uplift your skills. You can earn more customer trust by getting certified.
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Recognition & Rewards
The higher customer satisfaction rating you get, the more cool prizes and financial rewards you’ll receive.
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Operations Care
Whatever you need, your business gets priority support from us. Large premium partners also receive spare parts without up-front payment.
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Simplified Process
Whether for installation or service, our one-stop mobile app will assist you all the way to ensure a quick and smooth experience.
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Exclusive Promotion
As a certified service partner, your business potential is maximized by our priority recommendation to your local customers.

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How to Register
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FAQ

    How can I qualify to be a certified service partner ?
    A:

    Both installers and companies who install, repair or commission energy storage systems are eligible to get certified by successfully completing registration and online training. Your business must have at least one person with local electrician certificate. Service agreement is also required when signing up with Sigenergy.

    What is the work scope of a service partner ?
    A:

    1. Respond to repair tickets and inquiries from end-users.

    2. Remotely upgrade firmware according to technical notice released in the App.

    3. Escalate repair ticket to our regional engineer for complex issues.

    4. Replace faulty parts on site as required or requested.

    5. Keep faulty parts and send back to our regional warehouse regularly.

    Where can I find the service agreement ?
    A:

    There are links of service agreement on service confirmation page of registration. There are also service agreement in certification center for downloading and signing.

    What is the general process for service partner certification ?
    A:
    1. Log in to the certification center
    2. Take training course
    3. Take Quiz
    4. Upload at least one local electrician certificate
    5. Upload company's business license
    6. Fill in the service phone number, email address and full company name
    7. Download service agreement, sign and upload it
    8. A service partner’s ID will be granted
    9. Certificate be issued
    10. Receive email with service agreement signed by both party

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